Key Facts Statement
Foreign Currency Exchange
This Key Fact Statement (KFS) provides you with key service features, fees and charges for the Remittance Service provided by Al Jarwan Exchange. We request our customers to carefully read and understand the below mentioned Key Fact Statements (KFS) which is also available in Arabic.
- Foreign Currency Purchase.
- Foreign Currency Sales
FOREIGN CURRENCY (PURCHASE/ SALE)
| List of Currencies | Major currencies – US Dollar, Euro, British Pound, Australian Dollar, Canadian Dollar, Swiss Franc, Japanese Yen, New Zealand Dollar. Other currencies – Singapore Dollar, Malaysian Ringgit, Sri Lankan Rupee, Indian Rupee, Philippine Peso, Bangladesh Taka, Nepalese Rupee, Indonesian Rupiah, Egyptian Pound, Moroccan Dirham, Suadi Riyal, Kuwaiti Dinar, Qatari Riyal, Bahraini Dinar, Omani Rial, Tunisian Dinar etc. as per availability/demand in the market. Other currencies: Singapore Dollar, Malaysian Ringgit, Sri Lankan Rupee, Indian Rupee, Philippine Peso, Bangladesh Taka, Nepalese Rupee, Indonesian Rupiah, Egyptian Pound, Moroccan Dirham, Saudi Riyal, Kuwaiti Dinar, Qatari Riyal, Bahraini Dinar, Omani Rial, Tunisian Dinar (as per availability/demand in the market). |
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| Exchange Rate | Foreign currency will be exchanged as per the prevailing market rate. |
| Charges | Aed-0.00 For more details regarding the foreign currency exchange services, please visit our nearest branch or contact our Call Centre |
Terms & Conditions Foreign Currency Purchase & Sale
- For all foreign currency transactions, customers are requested to count the money and obtain a receipt of their transaction before leaving the counter. Al Jarwan Exchange or its employees will not be responsible for any shortage or claim by the customer.
- Al Jarwan Exchange will have the right to recover any amount mistakenly or by oversights paid excess to the customer.
- Cancellation of currencies bought & sold can’t be allowed, but instead a reverse transaction can be performed at the prevailing market rate.
- Al Jarwan Exchange reserves the right to amend its terms and conditions, fees, or to close, merge, or move a branch in accordance with applicable laws or internal policies, with a prior notice period of sixty (60) days. Any changes will be communicated to customers through our website and branch disclosures.
DISCLOSURE / WARNING
- Upon signing the receipt, the customer confirms and acknowledges the correctness, authenticity, and legality of all the transaction details and will be held responsible for the same.
- Once the transaction is executed the customer cannot cancel the transaction and if the customer buys or sells the currencies further then that will be considered as a new transaction and as per the prevailing rates.
- Al Jarwan Exchange reserves the right to amend its terms and conditions, fees, or to close, merge, or move a branch in accordance with applicable laws or internal policies, with a prior notice period of sixty (60) days. Any changes will be communicated to customers through our website and branch disclosures.
Contact Us
Customer service Email Address | 065596666 +971506341653 |
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Complaints / suggestions Email Address | 065551555 +971506491909 |
| Website | www.aljarwanexchange.com |
This Key facts statement is presented to the Customer at the time of registration. By signing the receipt at the counter, the Customer acknowledges the receipt of and understanding of this Key Fact Statement. Further acknowledge that he/she has an understanding of the product/ service features, pricing, benefits, risks, warnings, fees and Consumer’s rights and obligations as detailed in the Key Fact Statement.
Al Jarwan Exchange
Licensed by the Central Bank of the UAE