Fraud Awareness

At Al Jarwan Exchange, safeguarding your security in the digital finance world is our top concern. Knowing all kinds of fraudulent activities is a critical step toward safeguarding yourself against financial fraudsters. It is crucial for us to educate our customers on how to identify suspicious activities. If you notice any suspicious, unauthorized, or  fraudulent activities, we strongly encourage  you to report them to us.
Most Common Banking Fraud  Activities:
  • Lottery/PrizeScams: Be skeptical of unexpected notifications about winning a prize that requires personal information or payment.
  • PhishingScams: Be cautious of emails,messages, or calls asking for personal information or account
  • FakeWebsites: Only use reputable websites with “https” in the URL for online
  • CounterfeitCurrency: Verify the authenticity of the currency you  Look for security features like watermarks and holograms1.
  • EmailFraud: Be wary of suspicious emails with links to fake websites designed to steal personal information
  • IdentityTheft: Protect your personal information to prevent unauthorized
  • SocialMedia Fraud: Watch out for fake accounts pretending to be legitimate services or
  • Advance-FeeScams: Be aware of offers that require payment upfront to unlock a loan or service
  • EmergencyScams: Scammers impersonate family members in distress, urging immediate money transfers for supposed emergencies.
  • PhoneFrauds: Fraudsters pose as company staff or government officials to steal personal information or money.
  • CharityScams: Deceptive solicitations for donations to fake charities, diverting funds from those in
  • PonziSchemes: Investment scams that pay returns to earlier investors using the capital of new
  • RentalScams: Scammers post fake rental listings, collect deposits from prospective tenants, and disappear without providing the property.
  • OnlineShopping Scams: Fraudsters set up fake e commerce websites selling non-existent products, taking payments without delivering goods.
  • CreditCard Fraud: Unauthorized individuals use stolen credit card information to make purchases or withdraw funds.
  • SubscriptionScams: Consumers unknowingly sign up for free trials that later convert into costly subscriptions without their consent.

Protect Yourself from Fraud

  • BeSceptical: If someone asks for sensitive information (like bank details or OTPs), question their motives. Al Jarwan Exchange will never ask for such information.
  • KeepPersonal Information Private: Do not share your login credentials, bank details, or
  • VerifyInformation and Requests:  Confirm any emergency requests with family before sending money. Always verify the legitimacy of the source before sharing personal information.
  • SocialMedia Caution: Adjust privacy settings and be wary of unsolicited messages from users posing as officials.
  • Bewareof Remote Access Software: Do not download applications that allow remote access to your device
  • ScrutinizeEmails: Check the characters in email addresses for any
  • UseAntivirus Software: Keep your computer secure with updated antivirus
  • AvoidUnknown Links: Do not click on links from unknown
Red Flags for Fraud
  • Offersthat seem too good to be true
  • Pressureto act immediately
  • Guaranteesof success or unusually high  returns
  • Requestsfor upfront payments, even for  “free” prizes
Safeguard Your Data:

Your personal information like Emirates ID, date of birth, and bank details are valuable. Protect them to prevent unauthorized access to your accounts.

How to Report Fraud

If you notice any suspicious/unauthorized/
fraud transaction(s) or activity, please
immediately report the details to the UAE police or at Al Jarwan Exchange through:

Customer Service Number065551555 
065596666

Email: customercare@aljarwanexchange.ae

Dubai PoliceAbu Dhabi PoliceSharjah Police
Emergency Number: 999Emergency Number: 999Emergency Number: 999

Al Jarwan Exchange
Licensed by the Central Bank of the UAE